Expert Columns: Page 128

Expert Columns
2012: Planning the Start of Something Great
Detmer Consulting Inc.
One of your most important initiatives this year should be to have a comprehensive strategic plan that includes a vast array of very specific steps the company has vowed to take in order to lead to much greater success.
Workforce
Building Your Customer Appreciation Strategy
Signature Worldwide
Customer appreciation needs to be an ongoing initiative. It needs to be part of your customer service and customer loyalty strategy.
Customer Loyalty Program
Expert Columns
Are You A WIMP?
Construction Business Coaching
Waiting to get changes orders signed and approved can make contractors look like they are winging it, insecure, misguided, and procrastinating
Image: http://www.freedigitalphotos.net/images/view_photog.php?photogid=2023
Management
The Real Price of Labor
The Contractor's Business Coach
Wage rate, hours worked and productivity all factor into the true cost of labor
Image: Stuart Miles (http://www.freedigitalphotos.net/images/view_photog.php?photogid=2664) / FreeDigitalPhotos.net
Management
Start Planning Now for 2012
GB Financial Services, LLC
Start evaluating the best options to get the construction equipment you need when you need it.
Expert Columns
Business Fundamentals
The Contractor's Business Coach
Building an ongoing successful business is nearly impossible without possessing a working knowledge of business fundamentals
Expert Columns
Track Use to Control Equipment Costs
GB Financial Services, LLC
Know all your equipment costs -- per hour of work done -- to justify ownership
Whether it's working or sitting idle, your equipment is costing you money. Track utilization to make sure you are covering those costs.
Management
Essential Elements of Safety Leadership
Timmons Group
Good managers are not always good safety leaders. Find out what makes a good safety leader, and what they should do to rally employees to the cause.
Safety 10431286
Management
Who's Buying and Where Are They?
GB Financial Services, LLC
Construction equipment reps, bankers, finance companies, rental companies and contractors weigh in on the question.
Management
Low Bid Is Not Enough
Construction Business Coaching
Ever been low bid and didn't get the job? Follow these 10 tips to win more profitable work.
Management
Keeping Supervisors In Line
The Contractor's Business Coach
Good employees do not stick around when working for bad bosses.
Expert Columns
Mock-up or foul up?
American Society of Concrete Contractors (ASCC)
Tips for a successful concrete formed surfaces mock-up
Surface void sizes, projection heights and surface tolerance requirements, described objectively by measurement limits, are ideal for approving mock-ups.
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