Workforce: Page 144

Employees: Money Isn't Everything

Today's workers value training and education.

Making it Happen: Customer Service Helps Company Expand

J.B. Bostick's two divisions "spoil" customers to keep them coming back.

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Training an Immigrant Workforce

The difficulties in effectively communicating safety and other training materials, as well as the challenge in understanding cultural disparities among workers, can result in a potentially unsafe work environment.

Effective Displays

Effective displays are one way to partner your customers with the right tools and accessories.

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Know Your Stuff

Good service is more than moving equipment, it's about solving the customer's problem.

Get an Edge on the Competition

Concrete Foundations Association (CFA)

The Tilt-Up Concrete Association — in concert with the American Concrete Institute — developed the Tilt-Up Supervisor Certification program through ACI's C-650 Committee to maintain industry growth and professionalism.

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Make it Easy

Detmer Consulting Inc.

Do customers want to do business with you, or is it just that the competition is worse?

Calls...and Response

Buckeye Sweeping built its business and made its reputation by responding to customer needs.

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Seminars Highlight TCA's First Annual Tilt-Up Convention

The fast-growing tilt-up concrete industry will get its first convention this year as the Tilt-Up Concrete Association hosts a three-day event Oct. 12 - 15 at the Grand Hyatt Atlanta.

The Value Of Training

I recently attended an Ingersoll-Rand paver and compactor operation and maintenance training session and it was time well spent.

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The importance of training

There are a lot of worried decorative concrete contractors out there.

Tips to Maximize Weld Quality

Welder qualification, proper procedure and equipment influence the end result.

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